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DELIVERY ALL OVER NORTH AMERICA

Privacy Policy

Introduction

With the development of new communication tools, it is necessary to draw attention to privacy protection. Therefore, we commit to respect private information confidentiality that we collect.

Collected Personnal Informations
  • Full name
  • Address
  • Postal Code
  • Email Address
  • Phone Number

Personal information that we process are collected through forms and thanks to connectivity between our website and yourself. We also use cookies and log files to collect data from you.

Forms and interactivity:

Your personal information is collected through forms, which are:

  • Website registration forms
  • Website orders

Thus, we use collected data for:

  • Orders follow-up
  • Informations / Promotional campaigns
  • Statistics
  • Contact

Your information is also collected through interactivity between yourself and our website, in those ways:

  • Comments
  • Email exchanges

We use those collected data for the following purposes:

  • Informations or promotionnal offers
  • Mailing
  • Statistics
  • Chat area
  • Contact
Log files and cookies

We collect some information through log files and cookies. The following elements are collected:

  • IP address
  • Operating system
  • Visited pages and requests
  • Time and day of connection

Using those files enables us to:

  • Improve service and customize welcome
  • Customize consumption profiles
  • Customer Service
  • Get statistics
Right of opposition and withdrawal

We commit to offer a right to opposition and withdrawal concerning your personal information.

Right of opposition is defined as the possibility for users to refuse private data collection for mentioned purposes. Right of withdrawal is defined as the possibility for users to ask for private information removal from a mailing list for instance

To exercise those right, you can reach us:

Postal Addess:  37, Des Plaines, Caplan (Québec) G0C 1H0

Email :  solutions@frettdesign.ca
Phone :  418 388-1337
Website :   https://solutions.frettdesign.ca/contact-us/

Access Right

We commit to acknowledge an access right and a rectification right for concerned people, who are willing to consult, edit or delete their own information.

This right will be exercised at:

Code postal :  G0C 1H0
Courriel :  solutions@frettdesign.ca
Téléphone :  418 388-1337
Section du site web :   https://solutions.frettdesign.ca/nous-joindre/

Security

Collected personal information are stored in a secured environment. People working for us are required to respect information confidentiality.

To insure your private information safety, we resort to use the following methods:

  • SSL Certificate (Secure Sockets Layer)
  • Access management – authozized person
  • Access management – mandated person
  • Computer back-up
  • ID / /Password
  • Firewalls


We commit to maintain a high level of confidentiality by integrating latest technological innovations that enable us to insure your transactions confidentiality. However, as no mechanism offer maximum security, risk is always at stake when giving personal information on the Internet.

Legislation

Our privacy commitments meet the requirements of the following province:

Legislation: Quebec

 

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